At TBD Warehouse, all items are either new or pre-loved, one-of-a-kind pieces that are carefully inspected and described before being listed. Because of the nature of vintage and second-hand clothing, we do not accept returns for sizing issues or change of mind.

Please double-check all product descriptions, sizing info, and measurements before purchasing. If you’re unsure about fit, feel free to message us via Instagram @tbdwarehouse19 — we’re happy to help before you order.

✅ Refunds Will Only Be Issued If:

• The item is significantly not as described

• You received the wrong item

• The item is damaged 

In these rare cases, please contact us within 48 hours of receiving your item. We’ll ask for clear photos and a brief description of the issue to resolve things quickly.

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❌ No Refunds For:

• Items that don’t fit

• Change of mind

• Wear and tear typical of second-hand clothing (we always highlight any flaws)

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📬 Need help?

DM us on Instagram or email us at info@tbdwarehouse.co.uk and we’ll get back to you within 24 hours.